Frequently Asked
Questions
+ General
Everything you need to know about booking, timelines, and finalizing your stationery details.
I encourage couples to inquire as soon as their date and venue are finalized—for most, that’s 8–12 months before the wedding.
Because I take on a limited number of events each year, I want to ensure that each couple gets my full attention. To work together on invitations and day-of stationery, you’ll need to book at least 6 months before your wedding date. If you’d like to include save the dates, I recommend reaching out at least 12 months in advance.
When should I book with you?
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I recommend ordering one suite per household rather than per guest. This typically amounts to 60–70% of your total guest count, accounting for couples and families.
As part of my full-service experience, I provide two complimentary keepsake suites and an additional set for your photographer. I also suggest ordering a few extras (about 5-10%) to cover last-minute invites, replacements, or additional keepsakes for you and your family.
How many invitations should I order?
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When you book with me, you're reserving my services and dedicated time, not making final design decisions just yet.
Your initial design inspiration serves as a framework, but we won't finalize materials, wording, or specifics until your dedicated production time.
- Quantities can be adjusted until materials are ordered at the start of production.
- Once the final design is approved and materials are ordered, no further changes can be made.
Can I make changes to my proposal designs or quantities after booking?
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I use HoneyBook, a client management system that helps keep everything organized—from inquiries and design proposals to contracts, invoices, and communication. This ensures that every step of the process is streamlined and stress-free for you.
If you’re a fellow creative or business owner, you can get 30% off your first year with my referral link: Click here to sign up!
How do you manage inquiries, payments, and communication?
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+ Stationery & Mailing
From design to delivery, here’s what to expect when it comes to production and mailing.
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When do you mail invitations and save the dates?
Is Postage included?
How do I submit my guest address list to you?
Can I assemble and mail invitations/save the dates myself?
When should I order day-of stationery, and when will I receive it?
What is your standard Design and Production time?
I created my stationery design—can you print it for me?
- Invitations: 3–4 months before the wedding
- Save the Dates: 10–12 months before the wedding
I follow a mailing schedule that ensures guests receive their invitations with plenty of time to RSVP, giving you a stress-free seating chart process and allowing for any necessary follow-ups.
For destination weddings or travel-heavy guest lists, I recommend sending save the dates up to 12 months in advance to ensure guests can plan accordingly.
When do you mail invitations and save the dates?
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Postage is not included in your invitation package.
However, as part of my full-service invitation design, I offer stamp sourcing through USPS. I will select stamps that suit your invitation suite based on weight, shape, and theme. Once you approve the selections, I will purchase them on your behalf, and the cost will be added to your final invoice.
Is Postage included?
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Because addresses are printed exactly as provided, I require all information to follow a specific format. Using a shared document ensures accuracy, consistency, and easy updates—this is the only method I accept for guest list submissions.
After booking, I’ll provide you with a shared Google Sheet where you can enter or import guest information. If you already have a list started, I’ll have you share it with me to ensure it’s formatted correctly for printing.
How do I submit my guest address list to you?
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For couples who prefer to handle mailing themselves, I charge a $25 shipping fee to send your fully stamped and assembled invitations to you.
Because of the nature of my full-service work, I do not offer removal of assembly services and do not recommend handling mailing yourself. I include these services in my design packages so you can lean on my expertise when it comes to assembling invitations, keeping up with USPS regulations, and avoiding costly mail mistakes.
Can I assemble and mail invitations/save the dates myself?
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For couples ordering day-of stationery only (The Finishing Touches package), a $2,000 minimum applies.
To ensure availability, I recommend booking at least 3–6 months before your wedding. Orders must be placed no later than 3 months before your date to allow enough time for design and production.
Your items will ship 2–2.5 weeks before your event, arriving in the week leading up to your wedding. Priority shipping is included, with upgrade options available for overnight or next-day air if needed.
When should I order day-of stationery, and when will I receive it?
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- Month 1: We finalize all design details—including paper selections, fonts, illustrations, and embellishments—so you have a clear, fully realized digital mockup before moving into production.
- Month 2: Production begins, including ordering specialty materials, sourcing stamps, assembling suites, and preparing for mailing or delivery.
Since each project is unique, timelines may vary slightly, but I’ll guide you through every step to ensure a smooth and stress-free experience. If my schedule allows, I may be able to expedite your timeline—but keep in mind that delays in responses or final details can affect production and mailing dates.
What is your standard Design and Production time?
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I do not provide print-only services, as my studio is dedicated exclusively to crafting my own designs. I recommend reaching out to a local or online printer who can assist in bringing your designs to life.
I created my stationery design in Canva/Adobe—can you print it for me?
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+ Policies & Terms
Key details on payments, revisions, cancellations, and everything in between.
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What if I need to cancel my booking?
Do you accept returns?
Can you recreate a design I found online?
Can you accommodate last-minute/rush orders?
How do proof revisions and digital mockups work?
When is my final information due?
What is your payment schedule, and what forms of payment do you accept?
The remaining invoices for your stationery projects are divided into two equal payments, with the first due at the start of production for each project:
- Save the Dates: 12 months before your wedding
- Invitations: 6 months before your wedding
- Day-of Details: 3 months before your wedding
Your final balance is due 1 month before mailing or shipping. Please note that all payments must be received before any items are shipped or mailed, and a 5% late fee will be applied for each week past due until payment is received.
I accept all major credit cards (processed through HoneyBook) and Zelle
What is your payment schedule, and what forms of payment do you accept?
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Timely submissions allow me to create, proof, and produce your stationery without delays, ensuring everything arrives exactly when you need it.
For quick reference:
- Save the Dates: 11 months before the wedding
- Invitations: 5 months before the wedding
- Day-of Stationery: 1.5 months before the wedding
When is my final information due?
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I provide unlimited minor revisions to refine wording, small layout adjustments, or color tweaks.
Larger changes or full redesigns may require additional fees.
Once final proofs are approved and printed, any further changes will require reprinting and repurchasing.
I want you to feel confident and excited about your stationery, and I’ll work closely with you every step of the way to bring your vision to life.
How do proof revisions and digital mockups work?
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I consider rush orders on a case-by-case basis, depending on my availability. If your timeline is shorter than my standard production schedule, reach out as soon as possible so we can explore options.
Rush orders incur additional fees to accommodate expedited design, production, and shipping.
Can you accommodate last-minute/rush orders?
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While I love seeing what inspires you, I do not replicate other artists' work—both legally and professionally, it’s important to respect original designs.
Instead, I use inspiration images and mood boards as a tool to understand your style, preferences, and vision, ensuring that your stationery is custom-designed just for you. My goal is to create something truly unique—something that feels authentic to your love story and wedding aesthetic.
Can you recreate a design I found online?
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Because each piece is custom-designed and made-to-order, all sales are final and I do not accept returns. However, if you have any concerns about your stationery, please reach out as soon as possible—I’m happy to work with you to find a solution. Your satisfaction is my top priority!
Do you accept returns?
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- If you cancel before materials have been purchased or design time has begun, I may be able to refund payments beyond your non-refundable deposit.
- Once production has started, all payments made up to that point are non-refundable
What if I need to cancel my booking?
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My full-service process ensures that every step, from design to delivery, is thoughtfully handled—so you can focus on what truly matters. With a seamless, stress-free experience, you’ll feel confident knowing every detail is taken care of.
Let’s take the guesswork out of wedding stationery.
Need a little guidance?
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